FAQ
1. What is Oja Naturals?
Oja Naturals is a supplier of herbal powders based in Hyderabad, India, focused on serving international (export) buyers with consistent, natural products.
2. What are your products made from?
Our current range comprises Moringa, Ashwagandha, Amla, Triphala, and Spirulina powders, each prepared through a straightforward process without the use of unnecessary additives.
3. Are Oja Naturals products safe and natural?
Yes — our powders are naturally prepared and processed under FSSAI and GMP compliant conditions.
4. What types of products do you offer?
We offer herbal powders suitable for food, wellness, and nutraceutical use — currently Moringa, Ashwagandha, Amla, Triphala, and Spirulina, with more products planned.
5. Do you offer any product customization?
Yes, we’re open to discussing customization such as packaging, quantity, or private labeling based on your requirement — please contact us to discuss further.
6. What is your minimum order quantity (MOQ)?
MOQ varies depending on the product and order requirement. Please contact us and we’ll share the details.
7. Do you ship internationally?
Yes — we’re open to working with buyers globally. Contact us with your country and requirement, and we’ll confirm what we can arrange.
8. Can I request a sample before ordering?
Yes — samples are available on request. Please reach out to us to arrange one.
9. What are your payment terms?
We typically work with a partial advance payment, with the balance due before shipment. Exact terms are confirmed once we understand your order.
10. How do I place an order or get a quote?
Use the “Get a Quote” button on any product page, or reach out directly through the Contact page.
11. Where are you located?
Oja Naturals is based in Banjara Hills, Hyderabad, Telangana, India, with contact options via phone and email on the website.
12. How do I contact customer support?
You can reach us by phone or email listed on the Contact page.